- Phone Support
Support
Hershey's support services are provided to all clients on current maintenance agreements. Hershey has a dedicated support team focused on providing the best customer service possible.
Contact Support
Support can be engaged via telephone, email or by submitting a request using this interface. Hershey's standard support operates between the hours of 8:00am EST and 8:00pm EST. 24 by 7 Support is offered as needed on a per client basis.
Phone: 562.472.0700 ext. 3
Email: support@hershey.com
Technology Assurance Program (TAP)
Technology Assurance Program (TAP) is an innovative client services program to transition from client satisfaction to client loyalty. TAP provides robust product enhancements and unparalleled support services to ensure Hershey's clients are getting the best technology and service in the industry.
The Library
The Library is a comprehensive knowledge base powered by Singularity. The Library is a resource available to our clients that encompasses a wide variety of information from release notes to product upgrades to a collection of reusable forms.
Most Recent Forum Topics |
|
| Index outside bounds of arry - 1 | Brian Hatchell |
| Question re: AnyDoc - 1 | Scott Hardwick |
| App is always running - 2 | Rick Powell |
| Global or Expression routing - 1 | Dale Genschaw |
| Catapult BBI - 1 | Dax Coan |
| Installing - 2 | Phillip |